Sharon Baldridge, a rude United Airlines QAR Service Director
- Sharon Baldridge works for United Airlines
Sharon Baldridge is a rude woman who my girlfriend and I encountered at the Tulsa International airport in Tulsa, Oklahoma. We were visiting because my father had to have surgery on his gall bladder, to which he was in the recovery room the night of New Years Eve until released New Years Day. Ms Sharon Baldridge was very rude to us, and this is the complaint letter that was sent to United Airlines.
To Whom It May Concern:
I would like to take this time to file a written complaint against a representative of United Airlines named Sharon Baldridge, the QAR Service Director. I encountered Sharon Baldridge at the Tulsa, OK airport at gate number _____ of flight number ______ which was scheduled to depart at 4:20pm on Thursday January 1st, 2009.
I had a standard sized carry-on bag, a half filled purse, and an SLR camera. I mad a polite attempt to ask Sharon Baldridge if I should put the camera bag in my purse. I needed to know whether or not to give it to my boyfriend, who was flying Delta Airlines an hour later.
Upon approaching Sharon Baldridge, she glanced at me, gave a disapproving look and rudely turned her attention elsewhere. Shortly after this encounter, Sharon Baldridge picked up the microphone and made an announcement that all bags should be under a certain size and weight limit. I was upset that Sharon Baldridge decided to take this passive approach rather than confronting me directly about my luggage.
I was finally able to catch her attention and asked her about my camera bag. She stated that my standard size carry-on bag was too large and that it would have to be checked underneath the plane. She also stated that I would have to put my camera bag into my half empty purse and made it a point to make sure that the camera bag did not stick out even an inch. Sharon Baldridge was being extremely rude and had an unsettling tone to her voice when making these statements.
My boyfriend came around the corner to assist me with my luggage, and also noticed how rude Sharon Baldridge was being to me. He tried to get her attention, but was forced to raise his voice and stated
